One secure place where your customers get help.
The customer-service interface is not the product. It is the passageway connecting the door, a secure link or QR code, to the room: Your Chatterbox®. At the centre of the room is the “box”, the intelligence built from your organisation’s approved knowledge, rules and conversation memory.
Phone calls, SMS and email are other doors into and out of the same room. These doors remain locked until you choose to open them.
- Opens in the browser on any phone, tablet or computer.
- No app store, no download, no registration.
- Secure link or QR code on the places customers already look.
- Runs on data, not airtime. A richer conversation at a fraction of the cost of a call or SMS chain.
Reads & writes our 11 official spoken languages · Listens & speaks in English, isiZulu & Afrikaans
Powered by Your Chatterbox® · answers only from your approved knowledge
Every door leads into the same room: Your Chatterbox®.
A secure link or QR code opens the door. The customer-service interface is the passageway into your Chatterbox®, carrying two-way written and voice messaging, pictures, files, audio playback and translation.
Phone calls, SMS and email are other doors into the same room. They remain locked until you are ready to open them.
Inside the room, at the centre, is your Chatterbox. It is the intelligence that works for you from your approved knowledge, your rules and each customer’s conversation memory.
Everything a customer needs, in one place.
Opens from a secure link or QR code on any phone, tablet or computer. Nothing to download or install.
- Text
- Voice messaging
- Voice calling after a short live Pilot
- Payments coming
- Requests and updates
- A conversation that carries over
Reads & writes our 11 official spoken languages · Listens & speaks in English, isiZulu & Afrikaans
Built from your approved knowledge, your rules and the memory of every conversation. If the answer is in your approved knowledge, it answers. If it is not, it does not guess: it captures the request and hands it to your team with the context attached.
Your knowledge. Your rules. Your Chatterbox.
Common questions
Is this an app my customers have to download?
No. The customer-service interface opens in the browser from a secure link or QR code, on any phone, tablet or computer. There is nothing to download, install or register for.
Where do customers find the link or QR code?
On the places they already look: a till slip, a levy statement, an invoice, a booking page, a reminder SMS. You choose where it appears. A printed QR code keeps working when your Chatterbox's knowledge is refreshed; it changes only if you choose to replace it, and you can revoke it at any time.
Is the customer-service interface the product?
No, it is not the product. The customer-service interface is the passageway into your Chatterbox®. The secure link or QR code is the door that opens it.
See it working on your knowledge.
Start a private Preview with your public website or a small set of approved documents. Your team tests the interface before any customer sees it.